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Payments made via the website are not reversible. No refunds are given and any credit payment will be posted against your utility account.
If you have a question concerning your payment or about a potential refund then please contact us at your earliest convenience.
Please note: Full payment should be made unless an approved payment arrangement is in place.
If you have any problems please contact us by telephone on 0345 122 6786 or email us at the below addresses:
Domestic Hot Water Customers: hotwater@leeputilities.co.uk Domestic Electricity Customers: electricity@leeputilities.co.uk
Or write to us at:
Customer ServicesLeep UtilitiesLevel 2, Metro33 Trafford Road,Manchester,Salford,M5 3NN
Registration name: Leep Utilities Holdings LimitedPlace of registration: UK
Registered office address: Level 2, Metro, 33 Trafford Road, Manchester, Salford, M5 3NN
Registered number: 05477660Contact telephone: 0345 122 6786
Email address: Domestic Hot Water Customers: hotwater@leeputilities.co.uk Domestic Electricity Customers: electricity@leeputilities.co.uk